Privacy Policy

This Privacy Policy explains how Learning Everest Private Limited (“Nialtus”, “we”, “us”) collects, uses, and protects information when you visit nialtus.com or use the Nialtus platform at app.nialtus.com and customer sites. We keep this plain and try to collect only what we need.

Who we are

Nialtus is a learning management platform operated by Learning Everest Private Limited, incorporated in India. You can reach us at [email protected].

The two roles in Nialtus

When you use our marketing site or sign up directly, we are the data controller for your information.

When your employer or a training provider gives you a Nialtus account, that organization is the controller of your learning data, and Nialtus acts as their processor. This policy covers our own processing; your organization’s own privacy notice governs how they use your data.

Information we collect

• Account and contact details you give us, such as name, email, and organization.
• Learning activity within the platform, such as courses taken, scores, completions, and certificates.
• Technical data such as IP address, browser, and device, collected to keep the service secure and working.
• Messages you send us, such as demo requests and support questions.

How we use information

• To provide, secure, and improve the Nialtus platform and website.
• To respond to your enquiries and provide support.
• To send service messages, and, where you have opted in, occasional product news.
• To meet legal and accounting obligations.

How data is separated and secured

Each customer’s data is kept in its own isolated database, separate from other customers.

Access inside the platform is controlled by role, so people see only what their role allows.

We use reputable infrastructure providers and take reasonable technical and organizational measures to protect data. No system is perfectly secure, and we do not claim certifications we do not hold.

Cookies and analytics

Our website uses essential cookies to function and, with your consent, analytics cookies to understand usage. You control non-essential cookies through the consent banner. See our Cookie Policy for detail.

Sharing

We do not sell your personal data. We share it only with service providers who help us run Nialtus (such as hosting, email, and payment providers), under contract, and where required by law.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal data, or to object to certain processing. To exercise them, email [email protected]. If your account was created by your employer or a training provider, please contact them first, as they control that data.

Retention

We keep personal data for as long as needed to provide the service and meet legal obligations, then delete or anonymize it. Customers can request deletion of their data.

Changes

We may update this policy. We will change the date above and, for material changes, take reasonable steps to let you know.